Can't Call 911? Just Text
Call centers around the country are now looking to follow in the footsteps of this tech-savvy town, which will begin accepting emergency texts on Wednesday.
Some 911 call centers can already receive text messages, but require an intermediary service to do so. The Waterloo system will accept incoming 911 texts directly.
For now, only subscribers to i wireless, a local carrier affiliated with T-Mobile, will be able to use the service, and only within Black Hawk County. Those on other carriers will get a reply saying they need to call 911 instead.
Intrado, a company that provides 911 support to local carriers, is working with other carriers to help them handle 911 texts as well. As a future upgrade, call centers may be able to receive photos and video from cell phones as well as automatically track the caller's location, which could help emergency responders prepare for an accident scene or identify a suspect.
- Ex-Playmate pleads guilty in immigrant smuggling case
- FBI finds possible human remains at mobster's former home
- Report: Okla. teen vanishes while hiking in South America
- Missing Univ. of Chicago student's body found in lake
- Mother of La. girl allegedly killed by brother speaks out
- Report: NFL player not ruled out as suspect in murder probe
- Calif. teen, once honored, now murder suspect, cops say
- Cleveland kidnap victims may get state govt. payments
- Ariel Castro, alleged Cleveland kidnapper, appears in court
- Ind. woman, sentenced to death at 16, to be released
- Steubenville teen rapist must register as sex offender
- Report: College student kept girl, 13, in his room for a month
- "Modern-day slavery" case "all lies," suspect's mom says
- Report: Calif. man stabs father, cuts off his own hands
- Okla. inmate executed in the 2000 death of a couple
- Report: 2 NY men arrested in alleged radiation terror plot