GoDaddy goes down, Anonymous claims responsibility
Twitter
Updated 4:53 p.m. ET
(CBS News) GoDaddy, the domain registrar and Web hosting company, experienced outages Monday, perhaps taking millions of websites down as a result.
"Status Alert: Hey, all. We're aware of the trouble people are having with our site. We're working on it," @GoDaddy tweeted.
While GoDaddy.com's site is up and running, websites hosted by the company are still experiencing outages.
"Some services are back online," a GoDaddy spokesperson told CBS News. "It's been intermittent and impacted our site and some of our customer sites. It started at about 10 a.m. PT and we are working to restore all service."
TechCrunch reported earlier that GoDaddy-hosted email addresses were down, as well. The blog suggests customers concerned with that their site has been affected can check online status at Down For Everyone Or Just Me.
A quick call to the company's customer service line resulted in a voice message stating that the company is aware of issues involving several services, including web hosting and emails. The company suggest following its Twitter page for updates.
Twitter accounts thought to be associated with the hacking group Anonymous claimed responsibility for the attack.
"Basically, every GoDaddy site on the planet just crashed," @TibitXimer tweeted.
"#TangoDown - godaddy.com," @AnonOpsLegion tweeted Monday, claiming that the Twitter account @AnonymousOwn3r was responsible for the breach. "TangoDown" is the term that Anonymous generally uses to signify that a website is down.
"By using / supporting Godaddy, you are supporting censorship of the Internet," @AnonOpsLegion tweeted again later. GoDaddy was the target of protests after it was discovered that the company supported unpopular bills the Stop Online Piracy Act (SOPA) and Protect IP Act (PIPA).
The company's latest tweet reads: "Update: Still working on it, but we're making progress. Some service has already been restored. Stick with us."
GoDaddy did not specify at timeline for when all services would be restored, but did say that "all hands are on deck."
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Websites down ONE WEEK
Yes that is correct a whole week. Here is the background story: I learned about a feature that Godaddy has called APC. This is a caching scheme intended to help speed website performance. After trying in vein to implement APC (or turn it on) I gave Goaddy customer support a call. What I learned was amazing! I didn't have that feature (although Godaddy says it's available to everyone) because I am on a LEGACY server. What I have been a customer for 6 years and I am on a legacy server?
Yes! But we can migrate you at no cost and will be happy to assist. Great I will be on a newer faster server and have APC available. Perfect. I didn't like learning I was on a legacy system but I guess I was just low on the priority of customers to be migrated. I don't get much traffic and I was on only one shared Deluxe plan. At any rate the migration process started last Friday and here is the timeline.
Friday - Spoke with customer service and learned I would be migrated to a FASTER server with APC available.
Friday - Received an email saying the process had begin
Friday - Received an email asking me to review and note my NEW connection strings written into my wp-config (Wordpress self hosted sites) by Godaddy. Noting all connection strings were changed less one. I made the fix and called Godaddy back (as asked) when the verification was complete.
Friday - I was then asked to wait ans watch my account settings and when available I was to select an operating change converting from Deluxe Hosting to Deluxe Web hosting which I did.
Saturday - No apparent changes
Sunday - No apparent changes
Monday - I could FTP into the new server
Monday - Noticed some websites were live but others were not able to connect to the database.
Monday - Verified wp-configs were as stated by Godaddy - everything looked good.
Monday - called customer support - Ticket opened (72 hour clock started) and was told that I must have changed the passwords (which I did not) and then I was told that the tech folks could not connect to the database either. But with the ticket open it could be up to 72 hours to affect the repair.
Thursday - 72 hours came and went and websites still down
Thursday Called Customer support and techs were involved. Mind you this is being explained to each customer rep I speak with.
Thursday - Customer support informs me that tech submitted a ticket to hier level tech (top of the line stuff) and it would be another 72 hours before a resolution was had.
Friday - have websites down
Friday - Begun receiving 503 internal server error message (server down for maintenance) from new server
Friday tested one working site on webpagetest.org and found Time to First Byte was 2X - 4X on the 4GH server at 6 to 10 seconds. This was 2X to 4X SLOWER then on the legacy system! Oh No...not only do I have websites down but the time I have no control over (Time to First Byte) is so much worse then before. - Here is a link to a test run just moments ago: http://www.webpagetest.org/result/130405_RN_RT8/
This is a crazy story that is still unfolding...but the end result is not looking good. Websites down without a sense of urgency from Godaddy and a worse performing outcome is the result. YIKES. I mostly ignored the bad press about Godaddy and have been a happy (maybe dumb but happy) customer for 6 years. I now join the ranks of the experienced...all the worse off.
Current Status:
ONE WEEK WITHOUT SOME WEBSITE ...
AND WORSE PERFORMANCE FROM THE ONES THAT ARE WORKING!
AFTER MIGRATING FROM A LEGACY SYSTEM TO THE NEW AND SUPPOSEDLY FASTER 4GH SERVERS.
Website for anyone interested in doing a lot in the beginning, that we should be taking notes and asking where the Domain. Today I will tell you how to register a domain with GoDaddy for me because it is a website where people around the world prefer to write Domain to the thread and a coupon for a discount on the listed Domain me to follow Promotions with GoDaddy. I often follow the http://andlotto.com or Url: http://andlotto.com/domain-godaddy/.
Websites down ONE WEEK
Yes that is correct a whole week. Here is the background story: I learned about a feature that Godaddy has called APC. This is a caching scheme intended to help speed website performance. After trying in vein to implement APC (or turn it on) I gave Goaddy customer support a call. What I learned was amazing! I didn't have that feature (although Godaddy says it's available to everyone) because I am on a LEGACY server. What I have been a customer for 6 years and I am on a legacy server?
Yes! But we can migrate you at no cost and will be happy to assist. Great I will be on a newer faster server and have APC available. Perfect. I didn't like learning I was on a legacy system but I guess I was just low on the priority of customers to be migrated. I don't get much traffic and I was on only one shared Deluxe plan. At any rate the migration process started last Friday and here is the timeline.
Friday - Spoke with customer service and learned I would be migrated to a FASTER server with APC available.
Friday - Received an email saying the process had begin
Friday - Received an email asking me to review and note my NEW connection strings written into my wp-config (Wordpress self hosted sites) by Godaddy. Noting all connection strings were changed less one. I made the fix and called Godaddy back (as asked) when the verification was complete.
Friday - I was then asked to wait ans watch my account settings and when available I was to select an operating change converting from Deluxe Hosting to Deluxe Web hosting which I did.
Saturday - No apparent changes
Sunday - No apparent changes
Monday - I could FTP into the new server
Monday - Noticed some websites were live but others were not able to connect to the database.
Monday - Verified wp-configs were as stated by Godaddy - everything looked good.
Monday - called customer support - Ticket opened (72 hour clock started) and was told that I must have changed the passwords (which I did not) and then I was told that the tech folks could not connect to the database either. But with the ticket open it could be up to 72 hours to affect the repair.
Thursday - 72 hours came and went and websites still down
Thursday Called Customer support and techs were involved. Mind you this is being explained to each customer rep I speak with.
Thursday - Customer support informs me that tech submitted a ticket to hier level tech (top of the line stuff) and it would be another 72 hours before a resolution was had.
Friday - have websites down
Friday - Begun receiving 503 internal server error message (server down for maintenance) from new server
Friday tested one working site on webpagetest.org and found Time to First Byte was 2X - 4X on the 4GH server at 6 to 10 seconds. This was 2X to 4X SLOWER then on the legacy system! Oh No...not only do I have websites down but the time I have no control over (Time to First Byte) is so much worse then before. - Here is a link to a test run just moments ago: http://www.webpagetest.org/result/130405_RN_RT8/
This is a crazy story that is still unfolding...but the end result is not looking good. Websites down without a sense of urgency from Godaddy and a worse performing outcome is the result. YIKES. I mostly ignored the bad press about Godaddy and have been a happy (maybe dumb but happy) customer for 6 years. I now join the ranks of the experienced...all the worse off.
Current Status:
ONE WEEK WITHOUT SOME WEBSITE ...
AND WORSE PERFORMANCE FROM THE ONES THAT ARE WORKING!
AFTER MIGRATING FROM A LEGACY SYSTEM TO THE NEW AND SUPPOSEDLY FASTER 4GH SERVERS.
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Same ol', same ol'...
So they could have easily messed up the DNS up themselves and quickly posted to twitter as ANON
They should have easily detected an intrusion and replaced their own DNS servers that had been compromised.
We run are own DNS so were not affected by Godaddy DNS record outage. So its most likely a problem within Godaddy or an ex employee.
I create a twitter account with a cbs name attached to it and claim responsibility for said ddos attack. Does that automatically associate cbs with taking down GoDaddy DNS? Of course it does. Think about it.
The person behind the claims already stated this had nothing to do with the anonymous collective, they are one person. Furthermore this is no proof that their claims are even true. (He claims to be the leader of anonymous which has no leaders - credibility void right there.)
Most likely an internal error which some idiot child is claiming to be a ddos attack, of course the company will let him take the blame.
Give him his 15 minutes of fame but get your facts straight.
http://deadlinelive.info/2011/06/27/kkr-to-buy-top-isp-domain-reg-go-daddy-but-who-is-kkr/
Other might know that Bain Capital also has partnered with KKR and Paul Ryans brother who worked for Mitt for 4years before moving over to head a company KKR bought and Bain invested in.
I'm moving my Servers and domains that remain at Godaddy as fast as I can and within my budget.
hope others do the Same. I'm a baby boomer too thats worked in the IT industry for 30 years.
Cant choose my age but this Romney will definitely set this country back with anti-science religious cult war. Government lost control of Student loans in 2004 Bush privatized them. Now if you owe they can exploit you. If the Dems win we need to nationalize the loan guarantee program banks are using against students and THE US tax payers.