April 22, 2010 4:49 PM

For Cyber Gangs, Fooling Google Isn't That Hard to Do

By
Charles Cooper
Topics
Tech Talk
(Credit: AP)
Within security circles, they refer to the practice as social engineering, shorthand for a con game where unsuspecting employees get tricked into divulging important corporate information.

And it works more times than you might assume.

The most recent case: the coordinated January cyber attackagainst computer networks run by Google and at least 20 other big companies. In what's since become known as Operation Aurora, corporate computer systems were penetrated after users innocently called up malicious web pages that they believed to be legitimate. At Google, the target reportedly was a company program, code-named named Gaia, which controlled worldwide user access to e-mail and business applications.

Reviewing the incident, cybersecurity officials familiar with the scenario note that it's become increasingly common for employees to inadvertently infect their machines after accessing Web sites booby trapped with malicious code. At that point, they say it's point, set, match with intruders able to steal passwords, impersonate the identities of real co-workers and waltz past a company's network defenses without much trouble.

"You can be smart and still get social-engineered," said Dave Marcus, the director of Security Research at McAfee. "They know what your hobbies are and what you're surfing."

With the gaining popularity of social networking and a Web 2.0 culture that more readily accepts openness, Marcus said the downside is that cyber criminals can more easily harvest personal data in preparing an attack.

"It is one of most difficult things to protect people against when someone knows about your habits, your likes and your dislikes," he said. "When they send you a message, there's a good chance that you'll click it. What you had with Aurora was some pretty sophisticated profiling of companies and the victims. When you're doing that level of reconnaissance, your measure of success goes up. They knew who they were targeting."

Mitnick: Nothing New Under the Sun

So much for building up supposedly impregnable - and expensive - network security systems. But to hacker-turned-consultant Kevin Mitnick, who helped popularize the social engineering as a computer security term, there's little new under the sun.

"I'm not surprised. When I was on the dark side, I was doing the same thing - except that I was going after source code for cell phones," Mitnick said in an interview with CBSNews.com. "Everyone seems surprised that they're trying to take source code. I was taking it 20 years ago. People must have forgotten.

In the 1980s and early 1990s, Mitnick gained notoriety for duping employees and gaining illegal entry to corporate computer networks. After a warrant was issued for his arrest, Mitnick became a fugitive for two and a half years. He was finally arrested in 1995 and served five years in prison.

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The attack against Google and other companies naturally raises another uncomfortable question: are intruders getting smarter or are people getting dumber - or more likely, a combination of the two - when it comes to computer security?

"Some people are just busy and aren't always thinking about security when they are attacked," said SophosLabs's U.S. manager, Richard Wang. "Remember that attackers only need to find one person who falls for the social engineering."

While network defenses have improved in the last couple of decades, systems are only as strong as their weakest link, the individual employee. And as a new generation of cybercriminals has become more sophisticated about how to manipulate them into giving up protected information, the stakes have become even higher.

A 2007 GAO report didn't waste time with euphemisms: "Cybercrime has significant economic impacts and threatens U.S. national security interests." The fact is that cybercrime pays with financial data remaining the favored target of cybergangs. The most recently available FBI study put the annual loss due to cybercrime in the U.S. at more than $67 billion. It often comes down to a combination of social engineering and tricking a target into opening a document or visiting a web site with malicious code.

"Attackers are getting smarter and this will continue to go on and on and on," Mitnick said. "Attackers find out who is in a particular circle of trust, who they communicate with -and you have social networks to look that up - and then they strike."

"Back in my day, we broke in by attacking services that were exposed by servers," Mitnick recalled. "They had firewalls but we looked for vulnerabilities and tried to exploit them. Now, things have shifted to apps, or code by company employees that was done improperly."

"This stuff isn't new," he said.


  • Charles Cooper is an executive editor at CNET News. He has covered technology and business for more than 25 years, working at CBSNews.com, the Associated Press, Computer & Software News, Computer Shopper, PC Week, and ZDNet. E-mail Charlie.

Add a Comment
by edgy44 April 23, 2010 8:10 AM EDT
TCP/IP was designed without security in mind. As such, it works very well for both the dark and the light side of the force. The only solution, instead of spending billions making a non-secure system faster and wider, is to start again with a fresh piece of paper. The underlying protocol should never allow for anonymous users. It is this anonymous user capability that allows the crime to succeed.
Reply to this comment
by Wookiee-1138 April 23, 2010 6:48 AM EDT
No one entity invented the Internet, as it's made up of many different technologies (And Al Gore had nothing to do with any of them).

The ARPANET packet switching system is usually credited to Lawrence Roberts. The World Wide Web and HTTP was invented by Tim Bernards Lee at CERN. TCP/IP was invented by Robert Kahn and Vin Cerf, among others. Ethernet was invented by students at the University of Hawaii.

Finally, I wish people wouldn't confuse Hackers and Crackers. There's no set definition of hacker, other than a desire to find out how things work and/or improve them and a willingness to bend the rules in doing so. Hackers are Open Source devs, console modders, phone jailbreakers, and the like. They are the innovators who keep the good of society in mind, rather than greedy corporate SOBs like Jobs and Gates. Crackers are the thieves and vandals.
Reply to this comment
by rwsmith29456 April 22, 2010 11:02 PM EDT
This has been around for a while and I wonder why security software can't recognise it? I've hit several web pages where all of a sudden a screen pops up, says I have a virus and starts loading some malware that it says is virus protection into my computer. There is something called mywebpages that gets ALL OVER your computer and you have to remove it (with great difficulty and another piece of software). Again, why isn't security software keeping up with this?
Reply to this comment
by ToolMangler1 April 22, 2010 10:04 PM EDT
I look on Hackers the same way I do terrorists or rapists.
They are the scum of the earth. I have more than enough knowledge to do my own hacking, I refuse to go that route.
Reply to this comment
by IndiasWorstTechSupport April 22, 2010 8:36 PM EDT
Social engineering also applies to the polls people take on this website.
Reply to this comment
by ToolMangler1 April 22, 2010 9:44 PM EDT
sure does. There are ways around it though, (emptying the 'Cookie jar') is one good one.
by BBH5 April 22, 2010 7:34 PM EDT
Why the lie?
Why finish the report by saying: "The Internet was invented by the United States!!!"
The CERN invented the Internet. They are located in Switzerland.
Shame on you CBS!
Reply to this comment
by ToolMangler1 April 22, 2010 9:56 PM EDT
Shame on you BBH5!!!!


"The Internet was originally developed by DARPA - the Defense Advanced Research Projects Agency - as a means to share information on defense research between involved universities and defense research facilities.
Originally it was just email and FTP sites as well as the Usenet, where scientists could question and answer each other. It was originally called ARPANET (Advanced Research Projects Agency NETwork). The concept was developed starting in 1964, and the first messages passed were between UCLA and the Stanford Research Institute in 1969. Leonard Kleinrock of MIT had published the first paper on packet switching theory in 1961. Since networking computers was new to begin with, standards were being developed on the fly. Once the concept was proven, the organizations involved started to lay out some ground rules for standardization."
http://wiki.answers.com/Q/Who_invented_the_Internet
.

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