Unshuffled cards a costly headache for casinos
AP
(AP) ATLANTIC CITY, N.J. - At first, it seemed like a coincidence, the kind of thing that happens from time to time at a casino, where the same number or same sequence of cards happens twice in a row.
But when the players at an April game of mini-baccarat at the Golden Nugget Atlantic City kept seeing the same sequence of cards dealt, over and over and over again, their eyes grew wide and their bets grew bigger, zooming from $10 a hand to $5,000.
Forty-one consecutive winning hands later, the 14 players had racked up more than $1.5 million in winnings — surrounded by casino security convinced they had cheated but unable to prove how.
In a lawsuit against a Kansas City playing card manufacturer, the Golden Nugget contends the cards were unshuffled, despite being promised to be pre-shuffled and ready to use.
The April 30 incident was the latest instance of unshuffled cards causing big headaches for an Atlantic City casino. In December, the Trump Taj Mahal Casino Resort used unshuffled mini-baccarat cards for 3.5 hours before realizing something was wrong. That episode led to a $91,000 fine against the casino, which fired nine people it said were involved.
It is so basic to the concept of gambling that it often goes without saying: the cards in the deck need to be shuffled before anyone uses them. But in the case of the Golden Nugget, the gamblers did nothing wrong, and deserve to be paid the nearly $1 million they still have coming to them, according to their lawyer, Benjamin Dash.
"The Golden Nugget appealed to gamblers to come in and play games licensed and sanctioned by the state of New Jersey," he said. "My clients did exactly that, and then were denied their winnings. There is absolutely no law in New Jersey that would permit the Golden Nugget to declare the game illegal because it failed to provide shuffled cards."
But in a lawsuit filed against the 14 gamblers in July, that is exactly what the casino seeks, citing state gambling regulations requiring all casino games to offer fair odds — to both sides. The casino's lawsuit asserts the gamblers and the casino both began the game believing it was legal and proper — until the players kept winning over and over again.
The Golden Nugget said it flooded the area with floor persons, managers, supervisors, surveillance and security officers, believing they were watching "a sophisticated swindling and cheating scheme" in progress.
"From the beginning to the end of play, however, plaintiff could not identify any particular act of those players that actually constituted swindling and cheating," the casino wrote in its lawsuit. Accordingly, it let nine of the players cash out $558,900 worth of chips. The other players still have $977,800 in chips that they have not yet cashed in.
The Golden Nugget also asserted in its lawsuit that Gemaco, Inc., a Missouri playing card manufacturer, acknowledged it had provided a defective shipment of cards that were not pre-shuffled. A message left at the company's administrative offices was not immediately returned Monday.
Three of the Golden Nugget gamblers have filed a counter-suit against the casino, alleging the gambling house discriminated against them based on their Chinese heritage. The three are from Atlantic City, Queens and Brooklyn, N.Y. One of them, Hua Shi of Brooklyn claims he was sleeping in his room at the casino when someone knocked on the door. When he answered, he was rushed by four Golden Nugget employees who pinned him against the wall and searched him and his belongings, according to his lawsuit. He said casino personnel held him in a room without food, water or an interpreter for eight hours. After a second search of his room, he was released, his lawsuit asserts.
The casino called the allegations in the gamblers' lawsuit "completely false."
"The Golden Nugget values all of its customers and would never discriminate against anyone, including the Asian community," it said in a statement. "In fact, the Golden Nugget designed and built an Asian gaming area and restaurant to specifically attract Asian guests to the casino. The countersuit has no merit and is nothing more than a ploy by the gamblers and their lawyers to tarnish the Golden Nugget's reputation in order to gain an economic advantage in the lawsuit. We will not let this happen."
Since the December incident with the mini-baccarat cards, the Trump Taj Mahal has installed a $2.2 million digital recording system which it says has greatly improved its surveillance capabilities, and the surveillance department has added eight officers.
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But you have to understand. Times are tough now. Plus there is now competition from the casinos in Philadelphia. The casinos in Atlantic City are ALL losing money.
So... please understand why the casinos just can't let you win. Nothing personal.