CBS News/ October 10, 2012, 6:16 PM

Walmart worker strikes spread across the country

Protesters stand outside the Walmart home office in Bentonville, Arkansas, on Oct. 10, 2012

Protesters stand outside the Walmart home office in Bentonville, Arkansas, on Oct. 10, 2012 / Fort Smith KFSM

There are only two entities that employ more people than Walmart, and they are the U.S. and Chinese militaries. The company says it employs 2.2 million people worldwide -- including 1.4 million in the U.S. alone.

One of the many things the company is known for is being aggressively anti-union. None of its American employees have officially unionized, and all attempts to do so to date have been crushed.

So it may come as a surprise that in the same week that Walmart (WMT) shares hit an all-time high, its workers across the country appear to be trying to organize and walk out for the first time in the company's history in demand of better wages, benefits and work hours.

The size and scope of the strikes are unclear, but what began as a walkout by workers at a Los Angeles Walmart on Tuesday has since spread to 11 other cities, reports CBS affiliate KCBS in Los Angeles.

On Wednesday, hundreds of Walmart workers rallied outside the company's home office in Bentonville, Arkansas, reports CBS affiliate KFSM in Fort Smith.

Janna Pea, with the union-backed "Making Change at Walmart," told KFSM her group and more employees from "Our Walmart" came in by the busload after walking off the job in the first-ever Walmart associate walk-out.

Besides Los Angeles, other cities affected include Dallas, Seattle, Miami, Washington D.C., Sacramento, and San Francisco.

Dan Schlademan, director of the "Making Change" group, told The New York Times they might stage a protest the Friday after Thanksgiving, also known as Black Friday, the biggest retail shopping day of the year.

Organizers claim the company retaliates against workers who even bring up general workplace concerns by doing things like cutting schedules.

Evelyn Cruz, who works at the Pico Rivera store in Los Angeles, told KCBS: "They want to silence as many of us as they can."

Walmart spokesman Dan Fogelman told KNX 1070 NEWSRADIO in Los Angeles last week that the company considers these protests nothing more than union publicity stunts.

"If you go out on the Web and look at some of the stories of people that work at some of these unionized grocers in Southern California were telling you last year ... you're gonna see people working part-time jobs for less than ten dollars an hour," said Fogelman. "Yet they're complaining about our jobs, when the average full-time associate in California makes $12.82 an hour."

© 2012 CBS Interactive Inc. All Rights Reserved.
47 Comments Add a Comment
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LarryMoniz says:
NOT TO WORRY Romney is rumored to have a plan that will solve all employee problems with Walmart-Unless you're in that 47-percent who have to fend for themselves. It's called Indentured Servitude a.k.a. slavery.
They just built a new HUGE new store near me and theeir shelves are bare except for the front edges, More than 20 cash registers and only a few have electric belts. A store too big to walk with little in it and prices that are no lower than other area chains. Also, only Target has fewer employees. The only REAL, worthwhile difference is they finally replaced the three junk handicapped carts with six new ones. Other than that, they should have stayed in the building where they were.
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cp119 says:
I have been with Wal Mart for almost 6 years. I work at a Wal Mart in somerset KY. Everything that everyone is saying is true. I work 3rd shift and we work alot of over time and then we have to cut it before our next shift starts. They don't ask if we could work over, they make us. I think if we work over we should be able to keep the overtime. If u leave when you are scheduled to they will threaten you'r job. There isn't enough help help in these stores. I'm so sick of hearing we're one store one team. They could take that and shove it. We are only human, not robots. I wish I could be there with them at home office on the strike. But like they all said everyone is afraid to take a stand and open their mouths. I'm glad someone finally got the courage to stand up for us. But Home Office ain't gonna do nothin about it. They will just sweep it up under the rug just like they did with all the law suits they had. I hope the associates could make a difference for the rest of us.You all are speaking the truth.
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AaronForRespect replies:
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Hey I'm in Danville,KY and I work at the Stanford store as an overnight stocker. I am willing to lend u some support! Email me at aaronforrespect@gmail.com!
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thefriendlyvoice says:
I have been a Wal-Mart "associate" for more than 9 years now and have seen my fair share of mistreatment by managers and supervisors in the workplace. Anytime I had an issue with my manager, co-manager, or store manager I could talk to my "Market Manager" or my Human Resource manager and they would stand up for me. Then the company decided to do away with the "Market Managers" to save the company money. They came up with a new position called "Zone Merchandise Supervisors" and had the Market Managers train them to do their job but told them that it was for the better. After they were trained, a bulletin was put out on the Walmart website for all Walmart associates to see, telling them that their positions have been terminated pretty much immediately. Now that those managers are gone, there is no control over the wrong-doings that some of the current managers perform. Many of them have not studdied up on company policies-leading to wrongful "coachings" and terminations. Even my current HR manager seems to believe that she can make up her own rules. She specifically told me over the phone, and these are her words, "I let the managers make their own decisions when it comes to the attendance policy." Pretty sure HR managers have to follow company policies! Correct?

It most certainly depends on who you are and how well you are liked by management for them to decide whether to keep you or get rid of you. I have seen first-hand people get terminated because the manager is looking for a reason to do so. I've been close to getting fired, myself, because I am one to speak up if I see people get in trouble for things they should not have or other people have clearly gotten away with because of who they are. People like me do get fired-just for speaking the truth!

When I first started, I loved working for Walmart. There were all kinds of incentives for striving to be a better worker. All of them were taken away. There is not one incentive out there now to be a better worker, but yet your managers still expect you to do your best or be forced to step down. Even when you do your best "you still are not in the top 5% of the company." Therefore, you only get a .40 raise! We have specifically been told when doing our associate yearly evals, "Everybody is to get a "meets" or "below" on their evals from now on. Noone gets an "exceeds". They have to be in the top 5% of the company in order to get "role model." How are they going to know if you are in the top 5%? Really?

Walmart has also let me down in another way. A few years ago, I was told that I was going to be going up one in the "payscale" for my position but not get any more money(from a 6 to a 7). In our payscale, you get a .40 raise for each step you go up. I went from a 5 to a 6 when I became a "department manager." Then, several months ago I was told that my area was going to merge and that instead of being in charge of 2 departments, it would be (technically) 7 and not get any more money for doing so. I decided to take another department manager position that had opened up, instead. I was told that I would have to take a .40 paycut because it is a level 6 and I was at a level 7. I tried to fight it because I never got the .40 to begin with when I was bumped up. I lost. So, if you look at it this way, it's as if I went from being a regular sales floor associate to being a manager but not getting paid for it. Plus, I have a lot more responsibility as a department manager.

With Walmart combining all of their departments; it is putting too much stress on all of the department managers. Many of us started out with one or two and now have 4, 5, 6 or more but are required to do more work with less help. Some managers don't have any help. They are the only person in their areas. It is almost as if the company is setting us up to fail.

What I don't understand is, they are the number one retail company in the world but they want to be like our number 2 and 3 competitors! Walmart has been number one for a reason-their excellent customer service! Now they are trying to cut back on wages so they cut back on staffing. Our customer assistance has gone downhill because of it! That customer should not have to go all the way over from one side of the store to ask for assistance on the other or stand in long lines at the registers because they cut the full-time associates' hours and won't give any more to the part-time that also need them!

I do have to say that Walmart is great at donating to charities and helping our communities. I am very thankful for that. I just hope that Walmart can turn themselves back around and get back to caring about their customers and associates and not so much the money that the company is making. They will be even richer in doing so. For it is the corporation that now needs to "repect the individual", "strive for excellence", and provide better "service to our customers".
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jeannutson says:
Whiles the protests and strikes by employees and workforces are rapidly spreading across,the probability of the workers' demand being met is getting more leaner with the increasingly tight and scarce job market leaving fewer or no alternative for them.
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stuffyteddybare says:
Everything you hear about cutting hours, mistreating employees, retaliations, and such...is true..the emperor has clothes...but he's sure got a ton of our money...Walmart has over the 20 years I have worked there has done everyone of the accusations they are accused of. They will break the law, misrepresent themselves, lie to employees with outrageous claims, punish and retaliate against employees by cutting hours, positions, writing employees up so they can not transfer. What kind of a chance do you give someone to advance when walmart will do what they want and not what their employee wishes for. Where is the advancement in that? Workmens compensation cases where they use court proceedings, legal loopholes, delays knowing full well many if not all of their employees live week to week and that with that employees can not afford to hire lawyers, pay for witnesses such as doctors, experts, court procedures. and make you wait to get your injury fixed. Oh ye..did you know WALMART OWNS their workmens compensation company?..surprise!! Claims Management Incorporated..think all this is smoke?...google WALMART and Claims management and look at the court cases. then tell me how "great" walmart is. Don't forget the nazi's gave prisoners of war new blankets before the red cross examined them...don't let WALMART blind you with their "blanket" of donations.
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bugeye10 says:
I work at walmart in Simpsonville SC. I have found that the management shows very little respect for their employees. I also find they show less respect and regard to their employees with disabilities.

If they want to get rid of you, and your a good worker with an excellent attendance record, they will try to bait you into arguments so they can try to write you up for insubordination.

I also find management is not interested enough about their profit margin. They will let hundreds of plants die, let merchandise walk out the door, without blinking an eye.

They don't even have personnel checking receipts at the door. The theft and the lack of concern for profit, greatly affects the incentive that the employee's work so hard for.

The last point I would like to make, is that most of the hourly workers, aren't shown any appreciation for their their hard work. The salaries are low, and a thank you would go along way in strengthening moral. The problems I see are more with management technique than the employees. Most employees hard for little and don't even get recognized unless they do something that upsets the managements apple cart.
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nc99 says:
Good for those employees. I work for walmart as well, and without a union I can't think of going on a strike. But with only 8 hours a weeks, and facing loosing everything I have, what else do I have to loose? It's about time employees show the CEO what we are going through. Too many things remained behind closed doors and too many people are suffering because of this. Does the CEO expect their employees to work hard after treating us like this? I see all stores going down hill and it's nobodies fault but the CEO, just saying..
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sallyhamm replies:
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Do you think your CEO, Rob Walton, cares about you?
sallyhamm replies:
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do you really think the CEO cares about you?
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monkey259 says:
that's exactly why people are forced to work at walmart ..is there are no other places to work
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MeBubbleHead says:
The man said " it is the buyers that create the jobs not the business owner" and I was angered because if a man invents a way to travel to other planets in just seconds he will sell it easily. Can the middle class, the workers invent such a thing? No, it is individuals that create jobs and they are deserving to set the price for such a trip. The nature of business mandates superior management skills and creativity, invention, and the discipline of math that sets the working middle class apart from the small number of leaders that create the world we live in. Thus it is wrong for labor to demand pay and benefits by their own measurement, and the Capitalist Parable is a proof that Jesus believed that the workers must accept rites that allow some people to have more than others. I would gladly sacrifice a million workers for one Jesus Christ, Confucius, Socrates, Aristotle, even the inventors like Henry Ford, Steve Jobs, etc those that made Tv, radio, airplanes and the founder of Walmart were men and women that created with their own minds and bodies. Communism and unions seek to change our system of government so that the workers lead us and decide how much men can do and if Obama is reelected the foul stench of socialism will grow it's evil vine of death.
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AdrianZ59 replies:
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Dear Bubblehead, The arguments you put forward are very old-school economics. The myth that there are only a few elite minds and "risk takers" who move everything forward and the rest of us should be grateful and take the crumbs they throw us. Let's pop that balloon step by step:

1/ Your argument implies that Wal-Mart represents progress. Clearly it does not. Only the owners really benefit. The workers are treated like trash, and the shoppers who think they are getting a great deal are actually paying extra through taxes for the social services that Wal-Mart workers have to avail themselves of to live. (And other tax breaks and government handouts that the company gets.)

2/ Religion has no part in this. This is purely a secular matter. Furthermore, polling shows that the majority of Americans do not believe in God or the biblical fairytale.

3/ "Can the middle-class and workers invent such a thing?" you ask. Albert Einstein was born into a middle-class Jewish family and his first real job was working in a patent office. If you hop along to NASA, you'll find that their brainiacs aren't from one socio-economic class (as far as such things are even meaningful). And just a point of fact: NOBODY has invented a way to travel to other planets in just seconds as of this writing, so don't get ahead of yourself and build arguments on events that haven't taken place.

4/ The buyers, the marketplace, very much DO create jobs. This is Economics 101. Sure, they have to have shops to go to, but your argument is cutting out a critical factor.

5/ Then there is the notion of survival. Wal-Mart slashes its overheads (e.g. wages) so that it can undersell the competition and make massive profits through volume. Common sense dictates that if they didn't do that, you'd find that the Waltons and their execs aren't so smart and Wal-Mart would line up with all the other similar outlets. Hence, there is nothing special or gifted about Wal-Mart, its executives, or owners, other than the fact that they are willing to play the dirtiest game in town.

6/ Your sacrifice of a million workers is more in line with Hitler and Pol Pot than the people you have named. Besides, Jesus Christ was just another prophet wandering around spouting off; Steve Jobs was an unethical jerk; and Henry Ford set in motion some of the worst aspects of industrialization vis-a-vis the workers. Your point doesn't hold water. And how many great minds might be in that million you lose?

7/ Unions seek to give all people a fair chance. Capitalism is designed to keep the masses down and let a greedy few get fat. Furthermore, we do not even have real capitalism (e.g. are the markets free? Is competition fair? No. Markets are interfered with and the government constantly gives out massive contracts to their best buddies rather than the superior bidder).

You clearly have no understanding of political systems or socio-economic theory. And your statement about Obama is laughable. He's in the pocket of Wall Street. You really believe the two candidates are significantly different. I wouldn't be worrying about socialism if I were you; I'd be worrying about how these "great" men and women (mostly men) that you think so much of, will find ways to cut you off at the knees and make YOUR life worse.

Best wishes
http://www.adrianzupp.blogspot.com/
LarryMoniz replies:
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That's such a rambling mish-mash I don't even fathom what you're saying. Does Jesus Christ own WalMart stock? Is he even in their marketing department?
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adzmmom says:
Cashiers at our walmart make 7.50 an hour and I don't know any one who is getting full time hours
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Lerianis4 replies:
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That's pretty much how it is with Walmart people. I worked for them and I was getting 7.00 exactly an hour. After taking out costs for gas and other things, there was no way I could survive on that even working 40 hours a week (they gave me 28).
mjvwsr replies:
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@Lerianis4...maybe you should take a little time and develop some job skills. you're a victim of your poor decisions.
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