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CBS/ June 8, 2010, 2:49 PM

How to Buy a Used Car

Want new wheels but can't afford a brand new car?

Used - now also of course now known as "previously owned" - may be the way to go.

But the process can be confusing one and take you down a bumpy road, filled with salesman you're not sure you should trust.

On "The Early Show" Tuesday, "The Car Coach," Lauren Fix, mapped out pothole-free routes for you.

Fix, author of Lauren Fix's Guide to Loving Your Car: Everything You Need to Know to Take Charge of Your Car and Get On with Your Life," noted that there are numerous avenues offering used vehicles, and each has its pluses and minuses, such as price range, selection, and warranties. There are different ways to start: Web sites (such as Craigslist and eBay, local newspapers, private or small dealers, car dealerships and online auto stores, to name a few. To me, the Internet is the best place to do your homework and compare options and what the car is selling for in your area

WHAT DO WE NEED TO BE AWARE OF WHEN SHOPPING ONLINE?

The Internet is a vast marketplace for buying and selling automobiles. The benefits? If you're a buyer, your car choices are immense. If you're a seller, your marketplace of potential buyers is huge. Although websites such as eBay, Autotrader, and Craigslist are very popular, I advise caution when buying and selling long-distance. Scams are very common. You certainly don't want to buy a car without seeing it first and giving it a thorough inspection.

USED CARS ARE OFTEN ADVERTISED BY DEALERS AS "CERTIFIED." WHAT EXACTLY DOES THAT TERM MEAN?

Certified basically means that the auto is covered under some type of warranty that extends beyond the vehicle's initial coverage. The original manufacturer of the vehicle is using one of its dealerships to inspect the vehicle. The dealer uses a checklist to determine if the vehicle is worth certifying. If it meets certain criteria, it will earn an extended warranty. But not all certified used car programs are the same, so you should review the various manufacturer certification programs to see which one offers the most complete coverage.

THERE ARE TWO TYPES OF CERTIFICATION: FACTORY-CERTIFIED AND DEALER-CERTIFIED. WHAT'S THE DIFFERENCE?

With dealer certification, the dealer inspects a preset number of areas of the vehicle, fixes any problems found, then usually provides a limited warranty on that vehicle for a specified period (typically no more than 90 days), during which that same dealer will make repairs under the terms of the limited warranty. Factory certification means the manufacturer decides which areas of the vehicle are inspected and oversees the inspection and the repairs. Some factory-certified limited warranties extend for months rather than years; others can be the original factory warranty. Some include roadside assistance and free loaner vehicles when warranty repairs are needed.

REGARDLESS OF WHAT YOU CHOOSE, YOU SAY TO GET AN INDEPENDENT INSPECTION REPORT BEFORE MAKING A PURCHASE. WHAT DOES THAT MEAN?

Get the vehicle identification number (VIN) and invest in an independent inspection report to make sure the vehicle hasn't been in a major collision or flood-damaged. Look for an independent shop that offers a multi-point visual courtesy check, looking inside, outside, under the hood and under the vehicle, then offering a written report. There may be a fee, but it will save you money and frustration down the road.

WHEN BUYING A USED CAR/EXAMINE EXTERIOR FOR DAMAGE

Walk around the car looking for rust and damage. Do you notice any dings or paint missing? Doing this will give you an idea of how the car was maintained and how much in the way of repairs or paint work it may need. Look for poor previous repair work -- that could range from sloppy bodywork to improper repairs.

WHAT CAN YOU TELL ABOUT A USED CAR BY LOOKING AT ITS TIRES?

Take a close look at the tires. Are they s well-known, reputable brand such as Michelin, Goodyear or Bridgestone, or s "no-name" kind of product? Are they all the same or different? Look at the tread wear. Note tire damage, tread depth, and look at the wear pattern: Irregular wear when one side is worn more than the other could mean alignment or suspension problems.

YOU HEAR STORIES ABOUT SELLERS TAMPERING WITH THE ODOMETER TO TAKE MILES OFF THE CAR. IS THERE ANYTHING INSIDE THAT CAR THAT MIGHT SUGGEST A CAR HAS HIGH MILEAGE?

The condition of the vehicle interior is another good indicator of how the vehicle was taken care of. Look at the driver's seat: is it excessively worn out? Are the seat materials mismatched? Are the gas and brake pedals worn? If this stuff looks worn, use caution. It probably means the car hasn't been well taken care of.

CARS THAT HAVE BEEN AFFECTED BY FLOODS ARE EVERYWHERE, NOT JUST IN FLOOD ZONES. WHAT SHOULD YOU LOOK FOR THAT MIGHT INDICATE THIS KIND OF DAMAGE?

Flood-damaged vehicles are in all 50 states and Canada; don't be tricked by hearing that a car is from up North. Any car can change hands, be title-washed, or have been in a local flood. Most of us don't think about flood-damaged cars. While they are often judged "total loss claims," many aren't destroyed by insurance companies. Many are filthy and are filled with bacteria and mold from sewage and water. Again, give the car a thorough inspection and be especially mindful of a musty or moldy odor. Check the trunk, glove compartment, dashboard and below the seats for signs of water damage such as silt, mud or rust. Examine the upholstery and carpeting closely; if it doesn't match the interior or fits loosely, it may have been replaced.

FLOOD DAMAGED VEHICLES CAN BE A REAL HEADACHE. IF YOU BUY ONE, ARE YOU PROTECTED IN ANY WAY?

If you buy one of these cars, there is unfortunately no warranty from the manufacturer related to water damage. These cars are a complete waste of money, and they're not safe on the roads (they have electrical problems, air bags may not deploy, seat belts don't function properly, anti-lock brakes don't work). Because of natural disasters in recent years, as many as 650,000 cars were damaged.

DON'T BE AFRAID TO SIMPLY WALK AWAY

DO NOT be afraid to walk away if something -- even if it's minor -- seems out of place. There are hundreds of cars available and the right one is out there for you. I have a rule for car shopping: "If it's meant to be, you'll find it." So don't settle for an "almost"!



To read a related excerpt of "Lauren Fix's Guide to Loving Your Car," click here.
Copyright 2010 CBS. All rights reserved.
8 Comments Add a Comment
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itchto says:
This helped me a bunch when I purchased my car.

http://itch.to/purchase-a-new-used-car
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NaturalCatFood says:
It's true, with this economy right now, we may as well all buy used cars. Maybe even ones with <a href="http://www.abanaengine.com">rebuilt engines</a>. Or we could integrate the hand me down law, with cars.
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Copper09 says:
If you go the ebay route, you can use a site like http://www.ebuyersedge.com to set up saved ebay searches so that you'll receive emails when a newly listed car matches one of your saved searches.

This will be a big help with finding a good deal, especially for cars that are listed as 'Buy It Now's. You'll have the jump on other potential buyers.
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emh1701 says:
Not buying a used car is all well and good when you make good money at your job and can afford the car payments. But not all of us can afford the car payments, especially in this economy. Used is sometimes the only option you have.
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tsigili says:
The best way to buy a used car......is to NOT buy a used car. The new ones are poorly enough built, without taking on any number of incredibly stupid problems......like cars from floods......cars that have been abused, wrecked, cars that have had major "replacements" of questionable parts....like rebuilt engines, etc.

The new cars are junk also, but at least you get a couple or 3 yrs. of warranty, to help protect against the potential financial drain of needed repairs.

As time marches on.....cars become less reliable, cheaper built....with inferior parts, and more expensive to buy and maintain. Sooner or later, the car makers are going to totally price their products out of the reach of buyers, and that time is getting pretty close.

Further, there is NO way to make cars safe, from bad drivers, period. So, all the added expense of "safety" equipment, has simply made foolish people think they are "protected" from injury, so they can just drive STUPIDLY! Wasted effort, on the part of the industry. The number one accident cause, in the nation, is rear-end collision, from following too closely. Unless you put some kind of radar generated buzzer that is SO ANNOYING, it forces drivers to back off......that problem will NEVER get better.

Good drivers have to be trained. They have to want to obey the traffic laws, and they have to want to avoid collisions. At the moment, they not only don't care, they deliberately break every traffic law known to man. You have to correct that attitude, before it will get any better.
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retiredgustav replies:
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I pretty much agree with you except for the statement that the new ones are poorly built. I am old enought to remember working on a car every weekend just to kep it going. If you got 100,000 miles on a car it was a miricle. To day I buy a new vehicle about every 5 years then I move it into the work/local car status for another 5 years by then It will have over 200,000 miles on it. The key is to change the oil and don't abuse it, and by all means purchase it new.
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cjSteph says:
Stay offline. Go to the car dealer who has been in business in your area for years. Spend your time and your money within your living area. You know, he's the guy who has been in business so long that now his son or even his grandson is managing the store. He is just down the street from where you live and is trying to make a living just like you. He does not work by the hour but only makes a paycheck when he sells a car. They have not marked the vehicles up 200% like the pharmacists do the medications you buy or 400% like the furniture you buy or even 80% like the groceries you buy. They have purchased the previously owned vehicles, repaired them, cleaned them and have to insure them as well as store them until some day they can possibly make their money back on the vehicle and like all the other businesses a percentage so they can also stay in business. You don't have to be an expert, you just have to be a responsible(good credit), hardworking American with common sense.
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chicklet4 replies:
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YES! YES! YES! When you're dealing with an online service, the people in this outfit may not even be in the US. They won't bump into you at the supermarket, and won't know who can reliable add some juice to the air-conditioner for the car you bought from him 4 years ago. Most used car dealers do the work this article suggests ahead of time, they don't want an unhappy customer coming back cause your car was in a flood. It's worth a few extra dollars to patronize someone with experience and a good reputation. I bought a 1985 chevy last year, the used car dealer was so confident it was a good car he gave me a 90 day warranty, though he certainly did not have to. Buy from an expert like cj says.
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