By

Larry Dignan /

ZDNET/ January 27, 2012, 1:49 PM

Roughing up Apple: Time to whistle time out

Commentary: Apple CEO Tim Cook has responded to a New York Times report about the working conditions at its Foxconn contract manufacturer as false and offensive.

In a long letter to employees published by 9to5Mac, Cook outlined how Apple cares about workers in its supply chain and takes steps to audit how they are treated. The response comes after a New York Times went into detail about how Apple’s China manufacturing efforts are a) necessary due to U.S. inability to be nimble and b) the cost advantages of making your electronics abroad.

Apple was the main target of the story, but the Times made a passing mention that there was a tech industry problem. It didn’t go much deeper on the subject. Apple is a much better storyline. I’ve been relatively silent on this Apple supply chain argument because I think the company is being targeted because it’s the big dog on the tech block. In fact, the Apple-Foxconn tale isn’t really just a tech problem. It’s a U.S. problem and it’s a consumer problem that goes well beyond tech.

In other words, Cook has every right to be miffed about the Times report. His company is being singled out.

A few thoughts at a high level:

Apple may be the poster child for manufacturing abroad, but HP also uses Foxconn heavily. Analysts estimate that Apple will be roughly 40 percent of Foxconn’s revenue in 2012. HP is about 25 percent, according to Fubon Research. No one is writing about HP though even though its supply chain report reads just like Apple’s. Every electronic you have on you right now goes through China. The data center that powers the cloud behind those devices were also made by folks stacked in tech dorms in China. The minerals in the battery were mined somewhere. Deep down do you really give a rat’s ass about the working conditions that created those relatively inexpensive devices? Of course not, you’re from a Western economy. And from what I can tell you’re still buying as much tech gear as you can.

This chart from Fubon Research gives you a rough sketch of Hon Hai’s revenue breakdown. Hon Hai is the parent of Foxconn.

It’s not just tech. Tech is being thrown under the bus with this debate because it’s sexier. Ever notice how everything you wear comes from somewhere else too. We go to Wal-Mart, Target or wherever and demand cheap chic. You don’t get cheap without inexpensive labor. In the fashion industry the race is on to find more sourcing outside of China. Why? Labor costs are going up. Africa is looking good at the moment. Rest assured that shirt on your back has some exploited labor behind it. In fact, everything you own comes from a supply chain that probably has multiple things you just don’t want to know about. You could swap out Apple in that New York Times story and replace it with almost any American corporate giant.

The U.S. wants inexpensive. Theoretically, there should be some buy American movement that would make companies manufacture here and then charge prices that make them whole. First, the buy American movement never quite worked. Every institution we have depends on prices being kept in check. To do that you need the cheapest labor you can find. Take the U.S. government. These guys print money better than any counterfeiter on the planet. The whole house of cards depends on the U.S. being a reserve currency. Inflation would go through the roof if we all suddenly manufactured everything here. The pols talk about U.S. manufacturing being built up, but their grand plan to print money depends on cheap goods or we’ll look like Germany after World War I with buckets of worthless currency.

And then there’s the reality that all of these takes on the abused supply chain are all viewed through the Western lens.
To that person working in the Foxconn plant he’s providing for his family and future generations. To him, the pay is probably pretty good. Maybe the second and third generations wind up running Foxconn. Ditto for the guy in the textile worker in Africa and every other person in an emerging market.

The bottom line here is we enable a supply chain that has a lot of warts. We want to examine those warts, but not really. This flap about worker safety isn’t about Apple, the tech industry or any other vertical. It’s about us.

ZDNET
7 Comments Add a Comment
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SEAChasL says:
[I do not work for Apple or Foxconn.]

Are there no bad boses in America? Do we not have industrial accidents? Do US workers never have to pull double shift? MSM give me a break and stop this self-righteous red-wash of China.

I'd love to see David Barboza's lot stay a few night at my family's unheated, unplumbed ancestral home, then stay at a Foxconn factory to see how good it is.

Fact is people are free to quit their job at Foxconn, as 10,000 people rush Foxconn's Shenzhen facotry every morning to apply for jobs. Also, our media's seal to sensationalize the story ignored facts like Foxconn factory's suicide rate is below China's national average, lower than US colleges and US military.

As far as I can tell, these media Cool-Aid don't match reality on the grounds in China. For example did NYT bother to disclose the fact it's primary source, China Labor Watch, is a dissident group funded by US government thru National Endowment for Democracy grant?
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WCBurkett says:
A gilded cage is still a cage.
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SEAChasL replies:
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Dude, I have no doubt your heart is in the right place, I also have no doubt you've never been to China. Nobody is in a gilded cage, workers can always quit. And the "they rather kill themselves" hypnotoad is a total mischaracterization, compare Foxconn's suicide rate with US military's suicide rate.
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lasseholger says:
I think the arguments in this article are flawed. The article seems to suggest that: 1. because almost all firms are behaving badly, no single company can be criticized for their actions. 2. Because working conditions historically have been poor in evolving economies it is a god given fact that they have to continue being poor in evolving economies. It's not that people don't want change - Its that people don't know how to bring about change. I would recommend our apply your mental capacity, and knowledge of the industry, towards addressing that issue rather than protecting status quo and ridiculing other peoples efforts to bring about change.
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First_L says:
It doesn't matter if apple isn't the only company doing this. The only reason why people are defending apple is because they use their products. Any company doing this is in the wrong and apple should be singled out because changes have to begin somewhere.
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lasseholger replies:
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Exactly, and starting with the most earning company seems like sensible idea to me.
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ViniciusCastilho says:
I refuse to believe that I have just read that inhuman working conditions may vary from one culture to another. It's not just perks we're talking about: it's a 'having to threaten to kill yourself to be heard' kind of situation. Those workers at Foxconn work seven days a week, 16 hours a day. How can this be relatively bad? How can this be a matter of 'which lens you choose to look through'?
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