CBS News/ November 10, 2012, 4:44 PM

Sandy: Tempers heated among New Yorkers still in the cold

More than 500 residents of Oceanside, L.I., showed up at a press conference to protest the performance of the Long Island Power Authority in repairing a system heavily damaged by superstorm Sandy. About 150,000 Long Island customers are still without power or heat nearly two weeks since the storm hit.

More than 500 residents of Oceanside, L.I., showed up at a press conference to protest the performance of the Long Island Power Authority in repairing a system heavily damaged by superstorm Sandy. About 150,000 Long Island customers are still without power or heat nearly two weeks since the storm hit. / WCBS

Last Updated 4:44 p.m. ET

OCEANSIDE, N.Y. Rallies were scheduled on Long Island Saturday for fed-up utility customers to voice their frustration about still being without power nearly two weeks after superstorm Sandy struck, CBS Station WCBS reports.

Play Video

FEMA shelter camps providing assistance to Sandy victims

Many residents will spend their 13th day in the dark and cold Saturday, and there seemed to be no light at the end of the tunnel.

All agree that getting power back after the massive storm is a monumental task. But people trying to survive the conditions in Oceanside, L.I., have been asking: Where is the response? Where is the electricity? And where is the Long Island Power Authority?

A man walking his dog in Oceanside Saturday morning was livid. "This is the United States of America," he said. "We should be ashamed."

About 100 protesters gathered outside the Hicksville headquarters of LIPA on Saturday morning, holding signs expressing their fury.

One sign read "Honk for heat." Drivers passing by honked in droves.

Protester John Mangan, of Levittown, told CBS Station WCBS that LIPA should be brought up on criminal charges. He said a neighbor who relies on oxygen and a feeding tube to survive had to be hospitalized because the power has been out for so long.

"Thirteen days to fix a pole? What, are you kidding me?" Mangan said. "Governor Cuomo has to get rid of LIPA. We have to find out if Minnie or Mickey is running that service and have them put the power on for these people. It is a disgrace."

Another rally is scheduled for 3 p.m. in Marjorie R. Post Community Park in Massapequa.

The utility scheduled a news conference for later Saturday to address complaints.

New York Gov. Andrew Cuomo has called for investigation of the region's utilities, criticizing them as unprepared and badly managed. On Friday, two congressmen from Long Island called for the federal government to help LIPA restore electricity.

"It's a totally disorganized effort, and LIPA unfortunately seems to have lost control of the situation and that's why you see so many people becoming so angry," Rep. Peter King said Saturday.

As of Saturday afternoon, LIPA said it had restored power to just under 1 million of its Long Island customers, but more than 131,000 remain in the dark.

In New York City and neighboring suburban Westchester County, utility Con Edison said it has restored electricity to 98 percent of homes and businesses. About 20,000 of the utility's customers remained powerless, down from a peak of more than 1 million.

In New Jersey, more than 100,000 customers were without power Saturday, most along the coast, utilities said. That was down from 2.7 million at the height of the storm. Most service was expected to be restored by the end of the weekend.

Those figures don't include tens of thousands of homes too damaged to juice up in the hard-hit New York City borough of Staten Island and on New Jersey's barrier islands.

At a Friday press conference intended to convey progress in the restoration effort, more than 500 frustrated residents of Oceanside chanted "LIPA sucks," and said the utility has failed to provide information, give estimates as to when power will be restored, and dispatch workers to the hardest-hit communities.

"We just want help!" one woman sobbed at the protest rally Friday. "We just want help!"

Officials from National Grid defended their performance, even though their partners from LIPA did not show up to a news conference Friday.

"We are progressing very well based on the unprecedented damage from the storm. As far as the system being obsolete, the owner of the system [LIPA] would be in a better situation to answer that question," said John Bruckner of National Grid.

After nearly two weeks of enduring freezing temperatures without heat or light, residents' frustration has erupted into rage.

"Forget about having them come out to help us," one man said. "Fire them. Get rid of them. Let somebody else come in now."

As for when the lights would be back on, authorities said non-flooded homes should be back on line by Tuesday, but they could not say when the rest would be back.

Reps. Steve Israel, D-N.Y., and Peter King, R-N.Y., along with Nassau County Executive Ed Mangano, have been calling on the federal government to take over LIPA's storm recovery effort.

Gov. Andrew Cuomo has also expressed rage at New York power companies across the board, though much of his anger was focused at Con Edison.

"To say that I am angry, to say that I am frustrated, disappointed, would be the understatement of the decade," Cuomo said last week.

When asked what kind of recourse he had against the power companies, Cuomo reminded a reporter that they are regulated by a government authority - and can have their operating franchise revoked.

To help victims of Sandy, donations to the American Red Cross can be made by visiting Red Cross disaster relief, or you can text REDCROSS to 90999 to make a $10 donation.

© 2012 CBS Interactive Inc. All Rights Reserved.
64 Comments Add a Comment
linkicon reporticon emailicon
lordanson says:
Has anybody heard if Bill and Hillary have had their power restored yet? Keep us updated on their situation please.
reply
linkicon reporticon emailicon
Jim_Pack says:
I can still remember the outrage covered when Katrina hit New Orleans and how it was all President Bush's fault. So, now is Sandy President Obama's fault? I haven't seen the negative news coverage in the liberal national media similar to what was covered during hurricane Katrina.

And as far as them being out of power being out this long, line crews from all over the south east were turned away by the unions in NY and NJ. This is a disaster people, I don't care if the line crews are non-union, the citizens of these affected states need help! How about doing the right thing instead of holding the citizens hostage behind some union bureaucratic red tape!
reply
linkicon reporticon emailicon
igiugig says:
I can not believe these crying New York losers complaining that no one is helping them! In this country you need to help yourself and your neighbors. It isn't the federal governments job to run to your aid. You idiots saw the storm coming you should have either left town or prepared for this. Sitting around blaming everyone but yourself is just arrogant and foolish, but I guess that is the moronic New York way of dealing with problems. New York = spoiled helpless crybabies!
reply
BiffSocko replies:
linkicon reporticon emailicon
so you're saying that NY'ers should start climbing utility polls and fix the power lines? Do you know how stupid that sounds?
hawkti replies:
linkicon reporticon emailicon
I couldn't agree more. People believe today that everything is OWED to them instead of standing up and making sure for themselves that things are done.
Comment about climbing poles to run lines, now THAT was a dumb statement. He never said for them to climb poles, he said for them to prepare for events like this. It's not like a HURRICANE just snuck up on them. They saw it coming for weeks. People need to quit complaining, they did it to themselves.
Ever hear the saying,"no sympathy for self inflicted wounds".
linkicon reporticon emailicon
winslowe1 says:
We need a government agency to help victims of natural disasters. Perhaps it could be called the Federal Emergency Management Agency. Yeah, FEMA is a catchy acronym. Wait, that's being used by those folks that ... uh ... anyone out there know what they do?
reply
linkicon reporticon emailicon
Dancause says:
Check to see how many work crews the utilities had 30 years ago, 20 years ago, 10 years ago and more importanly how many right before the recent storm. They all have been cutting the work focre to save money and that puts our communities at more risk when we do have a major storm. Lets give the control of out energy grid to some agency that gives a dam about out people and communities. Dancause in High Falls, New York
reply
realtimecoffee replies:
linkicon reporticon emailicon
Lets give the control of out energy grid to some agency that gives a dam about out people
---
Then certainly avoid any government involvement.
linkicon reporticon emailicon
AOCGUY says:
I really do feel for the folks suffering, I have been there when Ivan and Dennis het. Without power for 18 days after Ivan. I do admit at least we were n't cold but the utility companies are working as hard and fast as they can. Most of those working to restort power are living in the same conditions. As the country song says "Every Storm Runs Out of Rain"
reply
linkicon reporticon emailicon
WhereisOT says:
Many years of big "profits" going to shareholders and none going to upgrades or even routine maintenance...
Seems there is a lesson to be learned..
reply
linkicon reporticon emailicon
john92021 says:
maybe the utility workers from all over the country and Canada should go home. Their work is not appreciated by these people.
reply
linkicon reporticon emailicon
brwing says:
and you people voted for Obama again? if you are miserable you have only your vote to blame. the administration just wanted a photo op - they have no indea how to manage a crisis.
going forward the Coast Guard should be put in charge of FEMA and rid the agency of burocrats - it should be a military operation with assets.
now is the time to restrict beach development and to redo the grid that is so vulnerable if we were smart
and no - this is not a golden opportunity to sell cap and trade which is a rich man's scheme to get richer without improving anything - it will make everything more expensive for the rest of us - no thanks Al Gore & BBC World News. Keep your failed strategies to yourselves.
reply
royrogers1948 replies:
linkicon reporticon emailicon
I smell a TROLL.
linkicon reporticon emailicon
edmundo22 says:
it's a catastrophe due to an infrastructure that is outdated and no one wants to shell out to fix.Especially the One per centers...
reply
logictoo replies:
linkicon reporticon emailicon
Hey, that is the same thing caused Katrina disaster. Levies were breached and were not strong enough. It wasn't the hurricane at all. It was the fault of the Corps of Engineers.
See all 64 Comments