January 26, 2012 7:19 PM

Scammers cash in on car "accidents"

By
Armen Keteyian
(CBS News) 

In this tough economy, one type of insurance fraud is more popular than ever. It involves scam artists who stage car crashes in order to cash in. CBS News chief investigative correspondent Armen Keteyian shows us how it works.

In Tampa, Florida, security cameras outside a business captured an accident: an SUV "slammed" into a car.

But rewind the tape and you see the car was actually driven into the middle of the street. The driver got out, a collision, and then five people climbed into the damaged vehicle.

In Tampa, Florida, security cameras outside a business captured an accident: an SUV "slammed" into a car. However, the car was actually driven into the middle of the street. The driver got out, a collision, and then five people climbed into the damaged vehicle.

(Credit: CBS News)

The passengers later claimed they were injured, to rip off their car insurance company. Instead, they were arrested and convicted of "staging" a car accident.

Ron Poindexter is the Florida director for the National Insurance Crime Bureau, a not-for-profit agency funded by the insurance industry to investigate fraud.

"It's a big problem nationally," he said. "In Florida it's a huge, growing problem that's out of control."

Today 12 states have what's known as no-fault auto insurance. That means no matter who's at fault, everyone involved in a car accident is entitled to insurance money if they're hurt. In Florida, it's up to $10,000 per person; in New York, it's $50,000 -- payouts so big, it's set the stage for massive fraud and scammers like this man, who asked we conceal his identity.

This former scammer talks about what is involved in staging a fake car accident.

(Credit: CBS News)
"First of all you gotta recruit people," said the former scammer. "You have to look around for people who wanna do car accidents. And then you have to ask them if they wanna be the hitter or the one [who's] hit [by the] car in front."

"The hitter or the one that's getting hit," asked Keteyian.

"Yeah," he said.

Here's how it works: It's run by organizers who own bogus medical clinics. They in turn hire recruiters who find people willing to stage accidents for money.

The people involved are then taken to the bogus clinics. An undercover video, shot by Florida State investigators, shows what typically happens next. Here, an investigator posing as an accident "victim" was told to sign one insurance form after another for medical treatment he'll never receive. He was then paid $700 in cash for faking the accident and an injury.

"It's easy money like that. And it's a lot of money," said the former scammer.

"Is it always the same thing, is it a back problem?" asked Keteyian.

In this undercover video, shot by Florida State investigators, an investigator posing as an accident "victim" was told to sign one insurance form after another for medical treatment he'll never receive. He was then paid $700 in cash for faking the accident and an injury.

(Credit: CBS News)
"That's why it's so easy. No matter what you do, you're gonna have a back problem."

This man told us he made about $1,000 for each person he recruited. Investigators say crooked clinic owners can rake in as much as $2 million a year in phony billings. Unethical doctors, lawyers and even massage therapists are involved and all get a cut.

"What's changed with this kind of no-fault fraud?" Keteyian asked Poindexter.

"The recession and economy have created sort of a cottage industry to a point where they're actually stealing thousands and tens of thousands of dollars and they're not treating or seeing any patients."

One big reason the industry says no fault fraud like this scam added an estimated $650 million to the cost of auto insurance in Florida alone last year.

© 2012 CBS Interactive Inc.. All Rights Reserved.
Add a Comment See all 12 Comments
by romantroop January 27, 2012 1:42 AM EST
Well I'm glad to see CBS is reporting on this problem that has hit the Tampa Bay Area so hard, especially the Citrus Park and Town-n-Country areas. Unfortunately CBS is aboooooooout 4 years to late. 2009-2011 were the big years for these criminals, now they are heading to Jacksonville, how's that new Hillsborough County Ordinance working for you Clinics????? Bye-Bye!
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by GollyRojer January 27, 2012 12:06 AM EST
Who decided that this guy said "wanna" instead of "want to"?
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by Goofer-Buddy January 26, 2012 10:37 PM EST
Lazy and short staffed claims reps at the insurance companies make this even easier than ever. Good luck Amigos.
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by smittyc January 26, 2012 9:22 PM EST
Oh well these things happen.
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by Darr247 January 26, 2012 8:52 PM EST
And the repugnant ones idea of how to fix this problem is make companies stop offering unlimited liability insurance.
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by PourpaixPourpaix January 26, 2012 8:24 PM EST
I got tired of my going nowhere job, so I started looking for college courses to train me for a career as an unscrupulous professional. I was dismayed .... couldn't find a single course. While lamenting, my wife said the best training for unscrupulous careers is to run for Congress. Duh! What would I do without her?
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by askagain January 26, 2012 8:12 PM EST
A similar thing happened to my father about fifteen years ago. A group of guys stopped short and my father hit them. Each of these guys wracked-up medical expenses. These guys were part of a gang who chose older drivers as easy marks. Fortunately, the police had been investigating this gang and arrested them. They were part of a multi-million dollar operation. That isn't pocket change.
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by bringbackmfg January 26, 2012 8:08 PM EST
Meanwhile, the insurance company big-wigs make millions in compensation.
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by hypnotoad72 January 26, 2012 7:51 PM EST
Dunno.

I know people who've paid for decades, a real accident happens, so the insurance has to be legitimately used, and *blammo*, the rates go up 300% due to "high risk".

One incident in 50+ years becomes "high risk" out of nowhere?

Rubbish.

Businesses are for-profit to make money, but most businesses have to take hits from time to time. Insurance companies need not deal with that ethical aspect. They just jam up the rates.

Does all this mean people should defraud the system?

H-word, NO.

But that's how a society falls: By everybody ripping off each other.
Reply to this comment
by askagain January 26, 2012 8:07 PM EST
What do you think happens in retail stores because of shoplifting? We all pay higher prices because of shoplifting. Businesses absorb losses by jacking up the prices as expenses go up. No business willing absorbs hits. I'm in the publishing business. When the price of paper goes up, what I charge customers has to go up, too, or my profits decline or we must go out of business.
by carroll6 January 26, 2012 8:12 PM EST
mega ditto. Insurance company just kicked my sister out of the hospital..FOUR months on a ventilator..she got to where she could stand and they booted her. Refused the Physical Therapy. She's back in the hospital now- in the ICU. Every time I had a problem well..magic stuff would happen. They treat you like a criminal.
by carroll6 January 26, 2012 7:49 PM EST
how many unscrupulous insurance companies? I have no sympathy for them. NONE!
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