Key Figures Of September 11
Marian Fontana
Rudolph Giuliani
Bernard Kerik
Howard Lutnick
Richard Sheirer
Larry Silverstein
Thomas Von Essen
 Howard Lutnick
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 (Photo: AP)

The CEO of the bond-trading firm Cantor Fitzgerald, Lutnick was taking his son to kindergarten when American Airlines Flight 11 crashed into the company's offices. While that twist of fate saved his life, his brother, his best friend and more than 650 employees were killed in the attack.

Lutnick, 41, quickly became a public face of grief and then a target for Cantor relatives outraged at his decision to halt paychecks to the families of deceased employees. He ultimately won back the trust of most families by convening town meetings, phoning hundreds of family members and writing condolence letters.

As of 2003, Cantor Fitzgerald has given more than $120 million in profits to the families so far.